Return Policy

ZORAWARE™ Refund and Return Policy

 

At ZORAWARE™, our commitment is to deliver top-quality cookware and exceptional customer service. We aim for your complete satisfaction with your purchase and offer a straightforward refund and return policy for your convenience.

 

😊Eligibility for Returns:

✅You can request a return within7 days from the date of purchase.

Conditions for Returns:

✳️Products must be in unused, like-new condition and in their original packaging.

✳️Returns must include all original components, accessories, and documentation.

🚫Custom or personalized items are not eligible for returns.

😊Return Process:

✅Contact our customer support team at +91 9737500060 OR info@ZORAWARE™s.com to initiate a return. They will provide you with a Return Merchandise Authorization (RMA) number.

✅Securely package the item with all its components and ship it to the provided address.

✅Include a copy of the original invoice or receipt with your return.

😊Return Shipping:

✅Customers are responsible for return shipping costs unless the return results from a ZORAWARE™ Cookware error or a defective product.

✅In such cases, we will provide a prepaid shipping label.

Refund Options:

After receiving and inspecting the returned item, we will process your refund within 7-10 Working Days. You can choose to receive a full refund to your original payment method or opt for store credit.

😊Warranty Information:

ZORAWARE™ offers a Up to 60 Month warranty on our products. If you believe your product is covered under warranty, please contact our customer support team for assistance.

😊Contact Us:

For any questions or further assistance, our dedicated customer support team is available. Reach us at +9197375 00060

😊Policy Updates:

 

ZORAWARE™ reserves the right to modify this refund and return policy without notice. Refer to our website for the most up-to-date policy.